Legal, Privacy & Healthcare Compliance
Smile Konnect unifies patient communication, orthodontic intake, and clinical privacy defense. Review the contractual terms, patient rights, and PHIPA safeguards that govern every workflow across participating dental offices.
Core Legal Documents
Terms & Conditions
Governing user commitments, clinic account responsibilities, and appropriate usage rules.
Privacy Policy
Details on PHI collection, limited disclosures, circle of care, and data minimization practices.
PHIPA Compliance
Administrative, technical, and physical safeguards mapped directly to Ontario healthcare laws.
Data Deletion Request
Self-service request portal for personal information removal subject to regulatory retention.
Platform Guardrails & Architecture
Engineered specifically for Ontario healthcare privacy standards and auditable patient communications.
Purpose-built for Canadian dental clinics
Smile Konnect centralizes secure messaging, orthodontic patient intake, consent workflows, and multi-office case collaboration for Ontario dental teams.
- Role-specific workspaces for clinic admins, dentists, and patient cohorts
- Full circle-of-care audit tracking on every clinical update and message
- Seamless integration with referring dental clinics and orthodontic mentorship
Security & privacy from day one
Encryption keys are managed outside the repository, MFA is required for privileged dentist roles, and consent prompts are enforced for all photo and document uploads.
- AES-256 encryption at rest with TLS 1.3 in transit
- Mandatory consent capture for chat, tooth progress photos, and dental records
- Comprehensive export logging and drill-down audit trails
Strict Canadian data residency
All Primary Postgres storage layers and backup storage run strictly inside Canadian regions with firewalling and throttled ingestion.
- Environment-driven connection strings and role-separated database credentials
- Daily encrypted backups with 35-day point-in-time recovery coverage
- Multi-tenant segregation ensuring complete privacy across dental office networks
Patient Rights & Clinic Obligations
Smile Konnect bakes provincial privacy obligations directly into everyday dental communication workflows.
Transparent consent & revocation
Patients can view every consent record provided across chat threads, aligner photo uploads, and referrals, with revocation options available via secure messaging.
Access & data portability
Export Center tooling allows dental clinics to rapidly produce machine-readable chat transcripts, intake records, and audit logs upon valid patient request.
Provincial breach notification readiness
Smile Konnect adheres to Ontario PHIPA breach notification timelines and documents every mitigation task in the clinical audit ledger.
Production deployments store all clinical PHI exclusively on Canadian PostgreSQL clusters behind private VPC networking with automated encrypted backups.
Every request, authentication step, and file access is piped through backend audit interceptors so dental clinics can demonstrate PHIPA and RCDSO compliance on demand.