Request Data Deletion
Under the Ontario Personal Health Information Protection Act (PHIPA), you may request deletion of personal health information and portal credentials, subject to statutory clinical record retention mandates.
Clinical Retention Notice:
Certain dental diagnostic records, radiographs, and signed consent forms are legally mandated to be retained for minimum statutory periods under RCDSO regulations.
Data Subject Information
Provide accurate details matching your patient portal registration.
What Happens Next?
1. Identity Verification
We verify your identity against clinic intake records to protect patient confidentiality.
2. Legal Retention Review
We evaluate applicable RCDSO statutory retention windows for medical diagnostic charts.
3. Written Confirmation
You receive a formal statement detailing the scope of deleted data and retained logs.
4. Final Execution
Account credentials and purgeable records are purged within 3-5 business days.
Need Clinical Support?
Contact our privacy and records officer directly: